Privacy Policy
Introduction
At LingoKeep, we take your privacy seriously. This Privacy Policy explains what we collect — and, just as importantly, what we deliberately do not — when you use our Chrome extension and website. The short version: we store your account email and the flashcards you explicitly save. Nothing else.
Information We Collect
Saved Flashcards
When you explicitly save a word or phrase as a flashcard, we store that card on our servers so it can sync across your devices and appear in your review queue. A card contains the word or phrase, the subtitle sentence it came from, its translation and dictionary glosses, the video ID and timestamp it was saved from, and its spaced-repetition scheduling state. Cards are only ever created by your explicit action — nothing is saved automatically.
Account Information
If you create an account, we store your email address (and, for Google sign-in, your name and avatar as provided by Google). If you subscribe to Pro, payment is processed by Stripe; we store your subscription status but never see or store your card details.
What We Do Not Collect
We do not collect your browsing history or your YouTube watch history. The extension does not report which videos you watch, what you search for, or which words you look up in the dictionary. Dictionary lookups are anonymous requests that are not tied to your viewing session or stored against your account.
Extension Permissions
The extension's permissions are limited to youtube.com (to render dual subtitles and the dictionary popup on the player) and lingokeep.com (to sync your saved cards to your account). It requests no access to other sites, your tabs, or your browsing data.
How We Use Your Information
- To sync your saved flashcards across devices and schedule your reviews
- To process and manage Pro subscriptions
- To provide customer support
- To notify you about changes to our service or policies
- To detect, prevent and address technical issues
Data Storage and Security
Your cards and account data are stored in our database and are accessible only to your account. All communication between the extension, the website, and our servers is encrypted using SSL/TLS. We implement industry-standard security measures to protect your account information.
Your Data Rights
You have the right to:
- Access your account information and saved cards
- Export your cards (Anki export is available on Pro)
- Delete individual cards or your entire account
- Opt-out of marketing communications
- Request information about your data usage
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: [email protected]